Upgrade of the “Nursecare” nurse call system in nursing homes

Purpose Nurses at the nursing home are very busy, as they have to take care of the residents, organise the necessary documentation, enter nursing and care data, take care of the tasks of administering therapies and medications, provide important information to colleagues and respond as quickly as possible to urgent calls. The purpose of this study is to upgrade the existing IP nurse call system at the nursing home with the ‘NURSECARE’ system, to improve nursing and care services, continuously store the performed work of the employed medical staff and integrated SIP protocol (communication between nurses with iNurse and resident’s rooms – NurseTab). Design/methodology/approach The introduction of the “NURSECARE” system will facilitate and optimise the work of nurses at the nursing home. Findings The study findings improve the quality of services and programmes and other forms of assistance by increasing the effectiveness of management and leadership. Originality/value The study findings improve the quality of services and programmes and other forms of assistance by increasing the effectiveness of management and leadership.