Glass Hospitals: Transparency and Trustworthy Interpretation in Medical and Healthcare Expertise

In their recent article in this journal, Giubilini, Gur-Arie, and Jamrozik argue that there is more to expertise than individual healthcare professionals’ knowledge of their fields. To be an expert is to be recognized as a credible authority, they explain, and being a credible authority necessitates trust. Among the core ethical principles they identify for trustworthy experts in medicine and healthcare are honesty, humility, and transparency. Here I aim to affirm these authors’ linkage of expertise and trust by decoupling both from a presumptive norm of transparency. My suggestion is not that medical or healthcare experts should lie or deceive, but that articulating their credible authority in terms of transparency mischaracterizes things. We see this in several ways: through the negative epistemic effects of a general norm of expert transparency, the importance of discretion in healthy trust relations, and the need for relationally responsive interpretation in how medical and health experts communicate with different patients and publics across social-epistemic difference.