Bogotá emocional y digital: sensibilidades urbanas

This research analyzes the urban and digital emotions of the inhabitants of Bogotá in a context markedby accelerated urbanization and digitalization. The study explores how collective emotions emerge bothin physical and digital spaces, influenced by factors such as public spaces, safety, mobility, and digitalplatforms. A mixed-methods approach was used, combining 500 quantitative surveys, representative ofthe Bogotá population, and 30 qualitative interviews along with focus groups. The surveys identifiedspecific emotions such as fear, frustration, joy, and pride in various urban contexts. The interviews, onthe other hand, provided deeper insight into the subjective experiences of the participants, offering acomprehensive view of urban sensibilities. The results highlight that 65% of respondents associate certainareas of the city with fear or insecurity, while 40% experience joy and tranquility in renovated publicspaces. Additionally, 55% noted that social media amplifies collective emotions, mainly in relation toinsecurity and infrastructure improvements. In conclusion, urban emotions are deeply intertwined withdigital interactions, redefining citizens’ relationship with their environment. This approach encourages the integration of emotional perspectives in urban planning and suggests exploring the future impacts ofemerging technologies on urban emotional dynamics.