Modeling Consumer GenAI for Enterprise L&D Applications: Demonstration of typical use cases

This article explores the application of generative artificial intelligence (GenAI) in learning and development (L&D) processes, specifically for enterprise training. The author discusses how L&D practitioners can use GenAI tools to drive a complete instructional design process, including training content development and the creation of typical L&D deliverables such as training documentation development, training need analysis, course outline, and lesson plan generation as well as training material development such as presentation slides, case scenarios, assessments, and self-learning content. The article also details how to leverage the power of GenAI tools as a trainer, assessor, and expert mentor. The author also shares a nine-step approach for L&D practitioners to achieve potential time-saving benefits using GenAI to create diverse training content. However, he cautions L&D leaders to consider broader implications, such as technology evolution, security and intellectual property risks, job impacts, and the need for careful implementation to ensure information and IP security.