Robotic process automation (rpa) in retail: obvious and non-obvious benefits

The article discusses the implementation of robotic process automation (RPA) technology in retail, its impact on work effi ciency and customer service quality. Both obvious and non-obvious advantages of using RPA are described, including automation of routine tasks, optimization of logistics and improvement of customer service. The author emphasizes that the implementation of RPA allows you to focus human resources on more important tasks, which in turn can lead to increased sales and improved reputation of the company.