Process mining — digital technology for increasing process efficiency and employee productivity

The purpose of this article is to show the basis of Process Mining, not just as a tool for analyzing business processes, but as a really working technology for improving the quality and effi ciency of process management for companies with a high level of automation. The article tells about the history of the emergence of Process Mining, the main capabilities of this technology, the formats of its use, and also pays attention to the diffi culties and prospects for the development of Process Mining in Russia.