Technologies for automation of routine tasks, their impact on building effective business processes

Automation of routine tasks is a key tool for improving the efficiency of business processes. The article examines the main automation technologies, such as CRM, ERP, RPA and neural networks, and their impact on business. The advantages of automation, as well as the challenges and risks associated with it, are discussed. Particular attention is paid to the need for a conscious approach to the implementation of technologies to achieve maximum benefit.