Using Best–Worst Scaling Survey to Investigate the Relative Importance of Attributes Associated with Public Hospital Outpatient Appointments
This BWS survey allows us to reduce the attributes for inclusion in the DCE from 13 to 8. Diagnostic accuracy and symptom relief were of most importance, and appointment wait time and duration were of least importance. This suggests that patients would be willing to be attend different models of care such as allied health primary contact model if clinical outcomes were equivalent to the current medical-led models.
Authors
- Stephen Perks (ORCID: https://orcid.org/0000-0001-8971-4373)
- Amy Brown (ORCID: https://orcid.org/0000-0003-4520-2485)
- Tilley Pain (ORCID: https://orcid.org/0000-0002-1032-1831)
- Jessica S. Lester
- Sonja Brennan (ORCID: https://orcid.org/0000-0002-7634-9546)
- Corey Patterson (ORCID: https://orcid.org/0009-0004-1613-203X)
- Gail Kingston (ORCID: https://orcid.org/0000-0002-2275-8256)
- Louis M. Sherwood
- Deborah J. Street (ORCID: https://orcid.org/0000-0002-4476-0656)
- Nerida Firth (ORCID: https://orcid.org/0000-0002-4390-8006)
Institutions
- University of Technology Sydney (AU)
- Townsville Hospital (AU)
- James Cook University (AU)
Publication Details
- Journal
- Patient
- Published
- 2025-02-26
- DOI
- https://doi.org/10.1007/s40271-025-00732-y
- Primary Topic
- Patient Satisfaction in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- James Cook University
- Townsville Hospital and Health Service