Student Satisfaction in Virtual Reality Laboratories

This research paper presents our findings from a mixed-method study investigating students' experiences in virtual reality (VR) laboratories that influence satisfaction levels toward increased learning engagement and outcomes. There has been increasing adoption of VR laboratories within higher education institutions to foster conceptual understanding and representation of abstract concepts. In ensuring their successful implementation for improved learning experiences, predictors and success factors for learners', satisfaction levels have been investigated. The underlying experiences of students in VR laboratories that influence satisfaction levels have been overlooked in most literature on student satisfaction. Although predictive models inform us as to factors that could impact satisfaction, they fall short in capturing the subjective experiences of learners in navigating virtual environments. These experiences offer useful insight into strategies for supporting learners during the implementation of VR laboratories for increased satisfaction levels. The purpose of our study is to investigate learners' experiences in multiple VR laboratories with regard to satisfaction. We implemented a series of VR laboratories into an undergraduate curriculum to offer learners a holistic learning experience. We adopt a mixed-method research design approach. The administered survey included a validated satisfaction survey and additional open-ended questions on the experience and satisfaction. We use results from the openended questions to interpret quantitative survey ratings. Our study provides insights into students' unique satisfaction experiences in virtual learning environments. Understanding these experiences could inform instructors on important strategies for supporting students during the implementation of VR laboratories. This could further ensure improved student engagement, learning satisfaction, and enhanced learning outcomes.