Особливості конфліктологічної компетентності як складової професійної підготовки педагога

The article defines the conflict-related competence of the future teacher as a component of his professional competence, the teacher's ability to use special psychological knowledge, skills and abilities to deal with conflict situations and the ability to prevent these situations. It was determined that the features of the conflict-related competence of the future teacher are communication flexibility, developed emotional intelligence, a positive active life position, communicative tolerance, initiative in rethinking previous experience and the ability to learn new knowledge, motivation to achieve constructive solutions. It has been found that conflicts are of particular importance in the educational sphere. The most important causes of pedagogical conflicts are events in the state and society that directly or indirectly affect the activities of the pedagogical team; imperfection of the educational process, uneven or unfair distribution of the educational load, insufficient equipment of classrooms, outdated technological support, violation of labor legislation, frequent change of management, distribution of resources; satisfaction of the needs of a specific individual. Among the probable causes of pedagogical conflicts are the individual and psychological characteristics of the participants, a low culture of communication, gender and age differences. The specificity of pedagogical conflicts in comparison with other conflicts that arise in interpersonal interaction consists in: fierce competition; decline in the prestige of the teaching profession in society; differences in the social status and life experience of the participants; high emotionality; "pedagogical stereotype"; high personal anxiety of the teacher.