Awareness and usage pattern of library resources and services by the users of the Maulana Azad Library, AMU Aligarh: An analytical study

This study explores the awareness and usage patterns of library resources and services among users of the Maulana Azad Library at Aligarh Muslim University (AMU). A survey methodology was employed, with 220 questionnaires distributed to library users, including undergraduate, postgraduate, research scholars, and faculty members. A total of 180 responses were received, resulting in an 81.81% response rate. The study found that a significant number of users visit the library primarily to borrow or return books, with books and journals being the most frequently utilized information sources. Most users are aware of copyright laws and regulations. However, many users lack familiarity with information literacy skills and techniques, leading to varied levels of awareness regarding library resources and services. While users expressed general satisfaction with the library's offerings, they suggested improvements, such as increasing access to electronic resources and extending library operating hours. The study further identifies factors influencing user awareness and usage, including academic discipline, research interests, and study habits. Based on these findings, the study recommends strategies to enhance library services, including improving user awareness, offering more user-friendly services, and providing continuous training and support to better meet the needs of library users.