Systematic Literature Review for the Effect of the Use of Live Stream Feature on Purchase Intention

Live streaming has become one of the most effective digital marketing tools in encouraging consumer purchase intention, both on social media platforms and e-commerce. This study uses the Systematic Literature Review (SLR) method to identify and analyze the factors that affect the success of the live streaming feature in increasing consumer purchase intention. Based on an analysis of 15 selected journals, it was found that elements such as interactivity, product visualization, entertainment elements, streamer credibility, and information quality played a significant role in building consumer trust, reducing uncertainty, and creating a positive shopping experience. Differences in effectiveness were also found between social media platforms and e-commerce. Social media is more effective at building brand awareness and audience engagement through entertaining content, while e-commerce excels at driving direct transactions due to its integrated payment features and real-time promotions. The study concludes that the success of live streaming is highly dependent on the characteristics of the platform, the type of product, and the content delivery strategy that is relevant to consumer preferences. Strategic advice is given to maximize the potential of live streaming as an adaptive and effective marketing tool in the digital ecosystem.

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Publication Details

Journal
Syntax Literate Jurnal Ilmiah Indonesia
Published
2025-02-24
DOI
https://doi.org/10.36418/syntax-literate.v10i2.55739
Citations
1
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
4.17
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article

Systematic Literature Review for the Effect of the Use of Live Stream Feature on Purchase Intention

Nabila Nur Fitri Amalina
1 citations
Syntax Literate Jurnal Ilmiah Indonesia
Technology Adoption and User Behaviour
4.17
article

Systematic Literature Review for the Effect of the Use of Live Stream Feature on Purchase Intention

Nabila Nur Fitri Amalina
article en
1 citations

Abstract

Live streaming has become one of the most effective digital marketing tools in encouraging consumer purchase intention, both on social media platforms and e-commerce. This study uses the Systematic Literature Review (SLR) method to identify and analyze the factors that affect the success of the live streaming feature in increasing consumer purchase intention. Based on an analysis of 15 selected journals, it was found that elements such as interactivity, product visualization, entertainment elements, streamer credibility, and information quality played a significant role in building consumer trust, reducing uncertainty, and creating a positive shopping experience. Differences in effectiveness were also found between social media platforms and e-commerce. Social media is more effective at building brand awareness and audience engagement through entertaining content, while e-commerce excels at driving direct transactions due to its integrated payment features and real-time promotions. The study concludes that the success of live streaming is highly dependent on the characteristics of the platform, the type of product, and the content delivery strategy that is relevant to consumer preferences. Strategic advice is given to maximize the potential of live streaming as an adaptive and effective marketing tool in the digital ecosystem.

Syntax Literate Jurnal Ilmiah IndonesiaVol. 10(2)
University of Indonesia (ID)
Openalex Percentile: Top 7%
Technology Adoption and User Behaviour
4.17
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