An Application of Artificial Intelligence to Enhance Cyber Security in the Banking Industry

As information technology continues to advance, cybercriminals are exploiting various online platforms to carry out illegal activities. To counter these cyber threats, financial institutions, particularly in the banking sector, are increasingly adopting artificial intelligence (AI) as a solution. AI presents significant opportunities to drive growth and innovation in the banking industry. However, for AI to gain trust, it is essential to ensure transparency and explainability in its operations. AI technologies offer valuable insights into customer behavior, aiding in more informed decision-making. One example of an AI application is robo-advisory services, which are automated platforms powered by AI. Moreover, AI plays a critical role in protecting personal data and identifying fraudulent transactions, helping banks enhance their fraud detection and cyber security measures. Despite these benefits, the implementation and maintenance of AI systems come with high costs, and the rise of automation may result in job displacement.