Are You Being Influenced or Manipulated?

The article explores the distinction between ethical influence and unethical manipulation within organizational leadership. It defines influence as the process of affecting others through trust-based means like persuasion and inspiration, while manipulation involves controlling and deceiving people to serve the manipulator's self-interest. The article outlines several signs of manipulation, including withholding information, excessive pressure, appealing to self-interest over shared values, and exploiting personal vulnerabilities. It then provides guidance for addressing manipulation, such as building awareness, facilitating open feedback, distributing decision-making authority, cultivating shared purpose, and offering support and accountability systems. The article uses a case study of a tech startup to illustrate how these principles can be applied in practice to transform a toxic, manipulative culture into a collaborative, high-trust environment focused on the organization's mission.

Authors

Publication Details

Journal
Human capital leadership.
Published
2025-02-01
DOI
https://doi.org/10.70175/hclreview.2020.18.1.7
Primary Topic
Ethics in Business and Education
Type
article
Field-Weighted Citation Impact
0.00
Controls
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article

Are You Being Influenced or Manipulated?

Jonathan Westover
Human capital leadership.
Ethics in Business and Education
article

Are You Being Influenced or Manipulated?

Jonathan Westover
article en

Abstract

The article explores the distinction between ethical influence and unethical manipulation within organizational leadership. It defines influence as the process of affecting others through trust-based means like persuasion and inspiration, while manipulation involves controlling and deceiving people to serve the manipulator's self-interest. The article outlines several signs of manipulation, including withholding information, excessive pressure, appealing to self-interest over shared values, and exploiting personal vulnerabilities. It then provides guidance for addressing manipulation, such as building awareness, facilitating open feedback, distributing decision-making authority, cultivating shared purpose, and offering support and accountability systems. The article uses a case study of a tech startup to illustrate how these principles can be applied in practice to transform a toxic, manipulative culture into a collaborative, high-trust environment focused on the organization's mission.

Human capital leadership.Vol. 18(1)
Openalex Percentile: Top 96%
Ethics in Business and Education
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