Generative AI-Driven Chatbot for Personalized University Information and Assistance

This paper outlines the development of a generative AI-driven chatbot for university admissions and general inquiries, using a Retrieval-Augmented Generation (RAG) framework. By embedding university-related documents into a vector database and indexing them with FAISS, the system efficiently retrieves information and generates precise, context-aware responses. The chatbot improves user experience by providing accurate answers to prospective students and other users, showcasing the potential of generative AI in educational settings for managing inquiries effectively

Authors

Publication Details

Published
2024-12-20
DOI
https://doi.org/10.1109/icaiqsa64000.2024.10882421
Citations
2
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.69
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Generative AI-Driven Chatbot for Personalized University Information and Assistance

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2 citations
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Generative AI-Driven Chatbot for Personalized University Information and Assistance

Deepali Joshi, Shreyash Tekade, Shivam Tiwadi, Sayee Zanzane, Dhawal Sakharwade, Ankur Tripathi
article en
2 citations

Abstract

This paper outlines the development of a generative AI-driven chatbot for university admissions and general inquiries, using a Retrieval-Augmented Generation (RAG) framework. By embedding university-related documents into a vector database and indexing them with FAISS, the system efficiently retrieves information and generates precise, context-aware responses. The chatbot improves user experience by providing accurate answers to prospective students and other users, showcasing the potential of generative AI in educational settings for managing inquiries effectively

Openalex Percentile: Top 22%
AI in Service Interactions
0.69
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