DEFICIENCY NEEDS AND TALENT RETENTION: MEDIATING ROLE OF GROWTH NEEDS AND JOB SATISFACTION IN COMMERCIAL BANK

Purpose: This paper investigates the mediating role of growth needs and job satisfaction on deficiency needs of independent structures and talent retention of dependent structures in commercial banks. Method: Data collection used a meticulous simple random sampling technique, targeting 150 commercial bank employees. The study used a self-administered questionnaire with a strict seven-point Likert scale. Similarly, a descriptive and causal comparative research design was used, supplemented by a comprehensive set of statistical measures, including mean, standard deviation, correlation and regression, using SMART-PLS and IBM SPSS 20 data analysis tools Findings: The findings suggests that growth needs and job satisfaction help to retain talented employees in commercial banks. Implications: The implication of these findings suggests that managers of the commercial banks should focuses on factor that affect growth needs and job satisfaction level of the employees. KEYWORDS: Growth needs, Job satisfaction, Deficiency needs, Talent retention, Employees engagement