HOSPI Application to Portuguese Hospitals’ Websites

The Health Online Service Provision Index (HOSPI) is an instrument to assess and monitor hospitals’ websites. The index comprises four criteria—Content, Services, Community Interaction and Technology Features—each with a subset of indicators and sub-indicators. HOSPI was applied to the Portuguese hospitals’ websites in 2023, originating the dataset described in this article. The article also provides a detailed account of the data collection process, which involved direct observation of the websites and specific treatment methods, ensuring the reliability and validity of the dataset. It underscores the relevance of having this data available and how it can improve service provision online in health facilities and support policymaking.

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Data
Published
2025-02-21
DOI
https://doi.org/10.3390/data10030029
Primary Topic
Health Literacy and Information Accessibility
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article
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article

HOSPI Application to Portuguese Hospitals’ Websites

Delfina Soares, Demetrios Sarantis, Joana Carvalho
Data
Health Literacy and Information Accessibility
article

HOSPI Application to Portuguese Hospitals’ Websites

Delfina Soares, Demetrios Sarantis, Joana Carvalho
article en

Abstract

The Health Online Service Provision Index (HOSPI) is an instrument to assess and monitor hospitals’ websites. The index comprises four criteria—Content, Services, Community Interaction and Technology Features—each with a subset of indicators and sub-indicators. HOSPI was applied to the Portuguese hospitals’ websites in 2023, originating the dataset described in this article. The article also provides a detailed account of the data collection process, which involved direct observation of the websites and specific treatment methods, ensuring the reliability and validity of the dataset. It underscores the relevance of having this data available and how it can improve service provision online in health facilities and support policymaking.

DataVol. 10(3)
United Nations University (PT)
Openalex Percentile: Top 95%
Health Literacy and Information Accessibility
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