Relationship between Language Preferences and Performance in the Use of Management Information Systems by University Faculty and Staff

This study aims to explore the impact mechanism of user interface language choice on work performance in the context of informatization, revealing language adaptation issues during digital transformation. Data was collected through questionnaire surveys, with 312 valid questionnaires recovered, and statistical analysis was conducted using SPSS 26.0 and AMOS 24.0. The study found that: (1) Users’language choices demonstrate diversified characteristics, with native language interface usage accounting for 45.83% and bilingual interface usage reaching 41.67%, reflecting the internationalization trend in system applications; (2) Significant differences exist in language choices among different position holders, with teaching and research staff showing stronger language diversity and bilingual interface usage reaching 46.40%; (3) There is a significant correlation between language choice and system performance, with bilingual interface usage showing the strongest positive correlation with all performance indicators (correlation coefficients 0.476–0.524); (4) Factor analysis indicates that personal language ability (β = 0.512), interface design (β = 0.456), and training support (β = 0.435) are the main determining factors. The research results provide theoretical basis and practical guidance for optimizing system design and improving usage effectiveness.

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Publication Details

Journal
Forum for Linguistic Studies
Published
2025-02-19
DOI
https://doi.org/10.30564/fls.v7i2.8262
Primary Topic
Linguistics, Language Diversity, and Identity
Type
article
Field-Weighted Citation Impact
0.00
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article

Relationship between Language Preferences and Performance in the Use of Management Information Systems by University Faculty and Staff

Lizawati Mi Yusuf, Mohd Shahizan Othman, Linnan Zhu
Forum for Linguistic Studies
Linguistics, Language Diversity, and Identity
article

Relationship between Language Preferences and Performance in the Use of Management Information Systems by University Faculty and Staff

Lizawati Mi Yusuf, Mohd Shahizan Othman, Linnan Zhu
article en

Abstract

This study aims to explore the impact mechanism of user interface language choice on work performance in the context of informatization, revealing language adaptation issues during digital transformation. Data was collected through questionnaire surveys, with 312 valid questionnaires recovered, and statistical analysis was conducted using SPSS 26.0 and AMOS 24.0. The study found that: (1) Users’language choices demonstrate diversified characteristics, with native language interface usage accounting for 45.83% and bilingual interface usage reaching 41.67%, reflecting the internationalization trend in system applications; (2) Significant differences exist in language choices among different position holders, with teaching and research staff showing stronger language diversity and bilingual interface usage reaching 46.40%; (3) There is a significant correlation between language choice and system performance, with bilingual interface usage showing the strongest positive correlation with all performance indicators (correlation coefficients 0.476–0.524); (4) Factor analysis indicates that personal language ability (β = 0.512), interface design (β = 0.456), and training support (β = 0.435) are the main determining factors. The research results provide theoretical basis and practical guidance for optimizing system design and improving usage effectiveness.

Forum for Linguistic StudiesVol. 7(2)
University of Technology Malaysia (MY)
Openalex Percentile: Top 96%
Linguistics, Language Diversity, and Identity
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