Road Rescue: Decentralized Cross-Platform Service Orchestration Based on Blockchain for Roadside Assistance Application

Abstract Amid the rapid expansion of the vehicular network, the autonomous design of numerous roadside assistance systems, often involving third-party intermediaries, has raised significant concerns about security and reliability. In response, blockchain technology has emerged as a groundbreaking solution, effectively decentralizing these systems and enhancing their dependability and security. The initiative is singularly dedicated to crafting a cross-platform application for roadside assistance, aiming not only to streamline the assistance process but also to empower mechanics to broaden their service horizons. It bifurcates the system into distinct components tailored for mechanics and customers. Programmed in Dart on the Flutter framework, the application seamlessly connects with Firebase as the database, ensuring efficient data management and retrieval. Within this comprehensive application, we have integrated user-centric features, robust data security measures, and real-time service tracking capabilities, all contributing to heightened transparency and user control. Users can request assistance by identifying their precise locations and service requirements, and mechanics can verify their availability, promptly providing clients with well-informed alternatives. The blockchain is intricately connected through endpoints on the cloud, contributing to the overall efficiency of the application. The integration of smart contracts and thorough mechanic verification collectively fortify the reliability and security of the assistance process, establishing a robust foundation for the successful execution of requested services; this not only ensures data integrity and security but also optimizes the performance of the blockchain in facilitating seamless transactions.