Student Perceptions of the Help Resource Landscape
Background and Context. Existing works in computing students' help-seeking and resource selection identified an expanding set of important dimensions that students consider when choosing a help resource. However, most works either assume a predefined list of help resources or focus on one specific help resource, while the landscape of help resources evolve at a faster speed.
Authors
- Shao-Heng Ko (ORCID: https://orcid.org/0000-0003-0647-2837)
- Matthew Zahn (ORCID: https://orcid.org/0000-0001-9994-245X)
- K Stephens (ORCID: https://orcid.org/0000-0002-3058-7418)
- Sarah Heckman (ORCID: https://orcid.org/0000-0003-4351-8611)
- Yesenia Velasco (ORCID: https://orcid.org/0000-0001-6932-2153)
- Lina Battestilli (ORCID: https://orcid.org/0000-0002-1450-9700)
Institutions
- North Carolina State University (US)
- Duke University (US)
Publication Details
- Published
- 2025-02-12
- DOI
- https://doi.org/10.1145/3641554.3701851
- Citations
- 3
- Primary Topic
- Collaborative Teaching and Inclusion
- Type
- article
- Field-Weighted Citation Impact
- 26.78