Patient Satisfaction with Nursing Care: A Comparative Study on Communication and Psychological Support given by the Nurse in Medical and Orthopedic Ward

The present study aimed to compare patient satisfaction with nursing care in the areas of communication and psychological support given by the nurse during the patient admitted in the medical ward and Orthopedic ward. The study was conducted at a civil hospital in Aizawl, Mizoram, India, from August 2023 to September 2023. A questionnaire regarding patient satisfaction in line with nursing theory by Virginia Henderson's basic nursing care model was administered. Out of 17 areas of nursing care, communication and psychological support given by the nurse on patient satisfaction were compared in the Medicine and Orthopedic wards. A total of 66 patients admitted to the medical and orthopedic ward were interviewed. Out of these, 40 (60.6%) participants were from the medicine ward, and 26 (39.3%) participants were from the orthopedic ward. The comparison of the mean scores of the two groups indicates that patients admitted to the Orthopedic ward are more satisfied than patients admitted to the Medical ward.