ARTIFICIAL INTELLIGENCE IN HRM: A NEW ERA OF EFFICIENCY

AI is revolutionizing the healthcare industry by improving service delivery and operational efficiency. This study explores the effects of AI interventions in HRM procedures, focusing on improving service quality. AI-driven solutions address workforce diversity, talent scarcity, and individualized patient care. However, the successful use of AI requires balancing innovation with human-centric values and privacy concerns. This research provides awareness for healthcare leaders, practitioners, and policymakers on strategically exploiting AI in HRM, fostering a culture of continuous improvement and providing high-quality healthcare services. “The AI in Healthcare Market is projected to grow from $14.6 Billion in 2023 to $102.7 Billion by 2028.” (ibef) The use of Artificial Intelligence (AI) interventions in Human Resource Management (HRM) practices has become a revolutionary force in the modern healthcare scene. This study aims to explore and assess how AI interventions in HRM can improve the quality of services provided to the healthcare industry, delving into the deep ramifications of this paradigm shift. Rapid technology breakthroughs are currently transforming the healthcare industry, and AI is emerging as a major innovation engine. In this regard, the incorporation of AI interventions into HRM procedures marks a paradigm shift that might have a big impact on the calibre of services provided by healthcare institutions. Nevertheless, despite AI's bright future in HRM, there is still a significant knowledge vacuum about the complex opportunities and issues that result from this integration.