TRANSFORMING PHARMACEUTICAL PATIENT CARE: A SYSTEMATIC ANALYSIS OF CRM AUTOMATION IMPLEMENTATION AND OUTCOMES
This article explores the transformative impact of Customer Relationship Management (CRM) automation on pharmaceutical patient support programs and healthcare delivery systems. Through analysis of implementation case studies andJaymin Harishkumar Sutarwala
Authors
- Jaymin Harishkumar Sutarwala
Institutions
- North Carolina State University (US)
Publication Details
- Journal
- INTERNATIONAL JOURNAL OF COMPUTER ENGINEERING & TECHNOLOGY
- Published
- 2025-02-18
- DOI
- https://doi.org/10.34218/ijcet_16_01_247
- Primary Topic
- Pharmaceutical Economics and Policy
- Type
- article
- Field-Weighted Citation Impact
- 0.00