The Impact of Digitalization on the Sustainability of the Supply Chain

Digitalization is transforming supply chains by introducing advanced technologies that enhance sustainability. This study assesses the impact of digitalization on supply chain sustainability by identifying and analyzing key factors across environmental, social, economic, and digital dimensions. Using a hybrid methodology-PRISMA for a systematic literature review, Delphi for expert validation, and DEMATEL for analyzing interrelationships among factors-we reveal critical drivers of sustainability. In the environmental dimension, energy efficiency and resource utilization are key drivers, influencing waste management and material recycling. Social factors like safety and automation drive diversity and collaboration, while economic factors such as operational costs and product quality influence customer satisfaction and competitiveness. In the digital dimension, data privacy and real-time monitoring drive database scalability. Our findings highlight the role of IoT, blockchain, AI, and cloud computing in optimizing resource use, enhancing transparency, and improving operational efficiency. Based on these insights, we develop a comprehensive framework to guide managers in leveraging these technologies to foster more sustainable, resilient, and efficient supply chains. This research contributes new empirical evidence on the relationships among factors influencing sustainability and offers practical recommendations for aligning digital transformation with long-term sustainability goals.