“Attitude is the fifth delay”: perspectives of obstetric near-miss survivors and health care professionals on continuity and coordination of maternal care

To promote continuity and coordination in primary health care for pregnant women, there is a need to focus on social competencies and skills among health care professionals providing obstetric care, encourage accommodation strategies in facilities, reduce or eliminate out-of-pocket payments for referred women, address attitude and professional conflicts among midwives at different levels in the referral pathway and address workloads and task shifting in primary care facilities.