18 A STUDY ON THE IMPACT OF HIGH-PRESSURE WORKING ENVIRONMENT ON EMPLOYEES’ SCHIZOPHRENIA RISK IN CROSS-BORDER E-COMMERCE

Abstract Background At present, due to the rapid growth trend and fierce competition in the cross-border e-commerce industry, workers in this industry often face high-intensity psychological pressure. Long working hours, uncertain performance requirements, and the need to work across time zones in the industry will have a negative impact on employees’ mental health. This high-pressure environment may cause employees to have mental health problems, including serious mental disorders such as schizophrenia. Schizophrenia is a serious mental health disease that has a serious impact on patients’ work ability and social function. Therefore, this study aims to explore the risk of schizophrenia among cross-border e-commerce employees under high-pressure working environment, and explore relevant intervention strategies. Methods The study used a questionnaire survey method to collect data. The questionnaire content included a description of the current cross-border e-commerce work environment, a stress perception scale, and a schizophrenia symptom assessment scale. The data collection subjects were employees of a cross-border e-commerce platform in 2023. A total of 500 questionnaires were distributed and 450 valid questionnaires were collected. The study used SPSS 23.0 software for data analysis, and used statistical methods such as correlation analysis and regression analysis to explore the relationship between work environment stress and schizophrenia risk. Results The study compared and analyzed the correlation between different stress influencing factors and the risk of schizophrenia, and analyzed the disease status of cross-border e-commerce employees under different pressures, as shown in Table 1. From Table 1, under the influence of different pressures, working hours and performance pressure are positively correlated with the risk of schizophrenia among cross-border e-commerce employees, among which working hours have the greatest correlation with schizophrenia. Able to reach 0.45. There is a negative correlation between social support and employee health status, with a correlation of -0.52. And there were statistically significant differences in all high-pressure environment and schizophrenia condition changes (P<0.05). It can be seen that the risk of schizophrenia among cross-border e-commerce employees in a high-pressure environment is greatly increased. Discussion The study verified the significant impact of high-pressure working environment on the risk of schizophrenia among cross-border e-commerce employees. Excessive working hours, performance pressure and lack of social support are the main triggers for employees to develop schizophrenia. Therefore, rationally arranging working hours, reducing unnecessary overtime, and increasing flexible working hours can effectively reduce the risk of employee illness. At the same time, companies should also establish a complete mental health support system to help employees better face stress by improving team support and interaction between employees. These measures can not only effectively reduce employees’ mental health risks, but also improve the overall competitiveness of cross-border e-commerce companies.