INFUSION OF INFORMATION TECHNOLOGIES INTO BUSINESS PROCESSES OF LOGISTICS ENTERPRISES

The article states that the ability to use modern achievements of information technologies has become critically important in the management system of logistics enterprises, respectively, a list of information systems and some software products for automating business processes of large and medium-sized enterprises is presented. The main types of business processes of logistics enterprises are presented, which include basic, auxiliary business processes, as well as business processes of development and management. An example of business processes of transport and logistics enterprises is given and it is noted that business process management in transport requires taking into account certain features. Existing approaches to enterprise management in the formation of business processes are highlighted, in particular, systemic, situational, functionallyoriented and process-oriented, which help to create a transparent information environment for making management decisions. The importance of modeling business processes for the purpose of visualization and better understanding of them, as well as the stages and reasons for the need to describe business processes, are proven. The use of reengineering in enterprise management is justified, since each business process can be subject to changes through monitoring and identifying shortcomings, which involves further redesigning existing ones or developing new business processes. It is established that the use of information technologies is a necessary and important element in optimizing the business processes of logistics enterprises, and depending on the range of services provided, the necessary software may differ. The architecture of a comprehensive logistics enterprise management system is presented. The factors that hinder the growth of the level of digitalization of management at enterprises are described. It is concluded that the optimization of management processes should occur through the use of cloud solutions, rather than individual highly specialized software products in managing the business processes of logistics enterprises.