Ethical Considerations in AI-Driven HCI Systems in Software Engineering

Integrating Artificial Intelligence (AI) in Human-Computer Interaction (HCI) systems has transformed user inter-actions with technology, offering unprecedented personalisation and efficiency. However, these advances also raise substantial ethical concerns that need careful consideration, especially from a software engineering perspective. This paper explores AI-driven HCI systems’ ethical challenges, including privacy, bias, transparency, user autonomy, and accountability. We review existing literature to outline the current state of ethical practices and identify significant gaps. Subsequently, we propose a comprehensive framework for addressing these ethical challenges throughout the software development lifecycle. Through this exploration, we highlight the importance of embedding ethical considerations in designing, implementing, and maintaining AI-driven systems, ensuring that these technologies are influential and trustworthy. The discussion is enriched with practical examples and a case study that illustrates the application of these principles in real-world scenarios. This paper seeks to contribute to the ongoing discourse on ethical AI in HCI, urging a proactive approach to developing ethically-aware software solutions.

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Publication Details

Published
2024-12-10
DOI
https://doi.org/10.1109/acit62805.2024.10876926
Citations
25
Primary Topic
Ethics and Social Impacts of AI
Type
article
Field-Weighted Citation Impact
13.15
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article

Ethical Considerations in AI-Driven HCI Systems in Software Engineering

Rino Salman, Mohammed Khouj, Hamed Fawareh, Hamzeh Aljawawdeh et al.
25 citations
Ethics and Social Impacts of AI
13.15
article

Ethical Considerations in AI-Driven HCI Systems in Software Engineering

Rino Salman, Mohammed Khouj, Hamed Fawareh, Hamzeh Aljawawdeh, Mohammed Al Refai, Heba Alazzeh, Sara Abu Dabaa’t, Fuad Alshraideh, Hazim Al-Shdaifat
article en
25 citations

Abstract

Integrating Artificial Intelligence (AI) in Human-Computer Interaction (HCI) systems has transformed user inter-actions with technology, offering unprecedented personalisation and efficiency. However, these advances also raise substantial ethical concerns that need careful consideration, especially from a software engineering perspective. This paper explores AI-driven HCI systems’ ethical challenges, including privacy, bias, transparency, user autonomy, and accountability. We review existing literature to outline the current state of ethical practices and identify significant gaps. Subsequently, we propose a comprehensive framework for addressing these ethical challenges throughout the software development lifecycle. Through this exploration, we highlight the importance of embedding ethical considerations in designing, implementing, and maintaining AI-driven systems, ensuring that these technologies are influential and trustworthy. The discussion is enriched with practical examples and a case study that illustrates the application of these principles in real-world scenarios. This paper seeks to contribute to the ongoing discourse on ethical AI in HCI, urging a proactive approach to developing ethically-aware software solutions.

Zarqa University (JO), University of Business and Technology (SA)
Industry, innovation and infrastructure
Openalex Percentile: Top 1%
Ethics and Social Impacts of AI
13.15
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Ethical Considerations in AI-Driven HCI Systems in Software Engineering — Rino Salman, Mohammed Khouj, et al. · (2024) | TGRS Research Map | TGRS