The impact of career plateaus on the workplace deviance of grassroots civil servants -Taking XiangchengDistrict, Suzhou as an Example

The phenomenon of career plateau is a matter of widespread concern and has been found by a large number of studies to have a negative impact on work behaviours. The negative behaviours of grassroots civil servants affected by career plateau have a potential negative impact on social development due to the special nature of their work. From the perspective of public service motivation, this study attempts to reveal the process mechanism by which career plateau affects work behaviours of grassroots civil servants and how to mitigate the negative impact of career plateau. This study used questionnaire data from475 grass-roots civil servants, and the findings showed that:(1)career plateau is positively correlated with civil servants workplace deviance; heart privilege plays a mediating role in the above process; and(2)the mediating effect of heart privilege in the relationship between career plateau and workplace deviance will be moderated by public service motivation. The findings not only explain the process of the influence of career plateau on civil servantson-the-job behaviours, but also provide a basis for intervening in civil servants career plateau from the perspective of individual cognition.