Getting Inside Closed‐Loop Referrals: Exploring the Patient Experience of Finding and Connecting to Social Care With a Community Resource Referral System Using a Community‐Based Participatory Approach
Differences in the perceptions of patient experiences involving resourceful were observed between patients and HCWs/CBOs. Thematic factors clarified these differences and how to improve patient experiences with closed-loop referrals.
Authors
- Nicole T. Allen (ORCID: https://orcid.org/0000-0001-9568-5679)
- Samantha Brown (ORCID: https://orcid.org/0000-0001-5352-974X)
- Michael Grimes (ORCID: https://orcid.org/0000-0003-3924-8778)
- Anna Castaldo (ORCID: https://orcid.org/0000-0003-3459-3521)
- Anthony W. Olson (ORCID: https://orcid.org/0000-0003-4026-4716)
- R. Carlson John
- Thomas M. Jenkins (ORCID: https://orcid.org/0000-0003-0342-7184)
- Melissa L. Harry (ORCID: https://orcid.org/0000-0003-2016-4398)
- Kim Y. Green
- Hisataka Maki
- Sarah Nelson (ORCID: https://orcid.org/0000-0003-3045-4874)
- Mary Rapps
- Salaam Witherspoon
- Kennedy Mosher
- Ardem Elmayan
- Jenny Kempfert
- Emily Kuenstler
Institutions
- Essentia Health (US)
- Families USA (US)
- University of Minnesota, Duluth (US)
- Community Action Duluth (US)
Publication Details
- Journal
- Health Services Research
- Published
- 2025-02-16
- DOI
- https://doi.org/10.1111/1475-6773.14451
- Citations
- 3
- Primary Topic
- Healthcare Systems and Technology
- Type
- article
- Field-Weighted Citation Impact
- 8.29