The Impact of AI-driven Strategy on Salespeople Training and Performance

AI-driven strategies are changing training and performance within the ever-changing sales environment. Our quantitatively-based empirical research in Pakistan explores the impact of AI upon salespersons. Data was collected using Simple random sampling from 178 pharma representatives along with managers via email, telephone, and physical questionnaires. SEM-PLS was the analytical instrument we used. The findings provide important new information. Training solutions with AI-driven techniques provide customized instructional methods by evaluating the efficiency information for particular sales representatives. On the basis of one’s abilities and areas for development, particular training materials, programs, and activities are suggested. Sales representatives can quickly adjust approaches with immediate reaction. AI adapts training materials constantly according to achievement, preserving a rigorous and fruitful educational setting. Role-playing exercises are made easier by AI-generated authentic selling situations. Representatives acquire meaningful expertise above typical scenarios by practicing managing difficult clients and negotiating complex scenarios. AI improves creating strategies and making decisions by analyzing sales encounter information. Strategies that work and those that could use better are made clear. Irrespective of staff size, based on artificial intelligence training scalable effortlessly to provide identical standards throughout sales departments. Organizations need to implement these game-changing strategies as AI proceeds to alter sales in order to survive in a cutthroat industry. Lastly, this paper provide practical implications for different stakeholders and future research directions related to this study.

Authors

Institutions

Publication Details

Journal
International Review of Management and Marketing
Published
2025-02-15
DOI
https://doi.org/10.32479/irmm.17774
Citations
18
Primary Topic
Impact of AI and Big Data on Business and Society
Type
article
Field-Weighted Citation Impact
37.92
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article

The Impact of AI-driven Strategy on Salespeople Training and Performance

Mahmoud Alghizzawi, Ibrahim A. Abu-AlSondos, Ghaith Abualfalayeh, Mohammad Alqsass et al.
18 citations
International Review of Management and Marketing
Impact of AI and Big Data on Business and Society
37.92
article

The Impact of AI-driven Strategy on Salespeople Training and Performance

Mahmoud Alghizzawi, Ibrahim A. Abu-AlSondos, Ghaith Abualfalayeh, Mohammad Alqsass, Elham Mahmoud Chehaimi, Zahid Hussain
article en
18 citations

Abstract

AI-driven strategies are changing training and performance within the ever-changing sales environment. Our quantitatively-based empirical research in Pakistan explores the impact of AI upon salespersons. Data was collected using Simple random sampling from 178 pharma representatives along with managers via email, telephone, and physical questionnaires. SEM-PLS was the analytical instrument we used. The findings provide important new information. Training solutions with AI-driven techniques provide customized instructional methods by evaluating the efficiency information for particular sales representatives. On the basis of one’s abilities and areas for development, particular training materials, programs, and activities are suggested. Sales representatives can quickly adjust approaches with immediate reaction. AI adapts training materials constantly according to achievement, preserving a rigorous and fruitful educational setting. Role-playing exercises are made easier by AI-generated authentic selling situations. Representatives acquire meaningful expertise above typical scenarios by practicing managing difficult clients and negotiating complex scenarios. AI improves creating strategies and making decisions by analyzing sales encounter information. Strategies that work and those that could use better are made clear. Irrespective of staff size, based on artificial intelligence training scalable effortlessly to provide identical standards throughout sales departments. Organizations need to implement these game-changing strategies as AI proceeds to alter sales in order to survive in a cutthroat industry. Lastly, this paper provide practical implications for different stakeholders and future research directions related to this study.

International Review of Management and MarketingVol. 15(2)
Al-Ahliyya Amman University (JO), Khadim Ali Shah Bukhari Institute of Technology (PK), Applied Science Private University (JO), Middle East University (JO)
Openalex Percentile: Top 0%
Impact of AI and Big Data on Business and Society
37.92
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