Systematic approach and leasing in planning and organizing service activities in the hospitality industry

The article is devoted to the use of systems analysis in the management of large hotels. Key aspects of the systems approach, such as optimization of personnel management, process automation, and the use of digital technologies (PMS and CRM systems), are considered. It is noted that system analysis helps to integrate various subsystems of the hotel business in order to improve the quality of service and operational efficiency. Particular attention is paid to the role of leasing as a tool for modernizing infrastructure and reducing capital costs. Cases of successful application of these methods, demonstrating their positive impact on profitability and service level, are presented.