Hybrid Work Models, Employee Productivity: The Mediating Role of Digital Transformation at Jordans it Sector in the Context of (SDGs)

Purpose: This study aims to investigate the impact of hybrid work model in Employee Productivity. Exploring the mediating role of digital transformation in enhancing this impact in the Context of Sustainable Development Goals (SDGs). Design/methodology/approach: Utilizing a quantitative-analytical approach. using a specially designed survey. A simple random sample consists of 153 managers at JITC. Findings: The findings reveal that the hybrid work model, encompassing remote-first, occasional office presence, and office-first remote allowed arrangement, significantly effects employee productivity. Additionally, digital transformation partially enhances the effects of hybrid work model in employee productivity. Hhybrid work model does not significantly influence digital transformation. Digital transformation, however, has a significantly effects on employee productivity at JITC in the Context of Sustainable Development Goals (SDGs). Research Limitation: The results of this study must be viewed very carefully, bearing in mind some limitations. Whether it is related to the study population, which is a very homogeneous professional community, limited to one country, Jordan, is probably difficult to accurately describe, in addition to some limitations of this type of applied research and related to methodology. All required measurements of error and fit described in the relevant literature applied in this research have been made, and we can never be confident enough in the strength of conclusions and in minimizing errors and random effects. Research implications: This study is distinguished by the importance of its subject, dimensions, and the specificity of its community. It provides a general framework that enriches the Jordanian library in particular, and the Arab and global libraries in general. This study serves as a starting point for further future research, offering a new research perspective and a comprehensive understanding of the link between the components of the hybrid work model and their impact on employee productivity, while emphasizing the role of digital transformation technologies in enhancing job productivity levels. Practical implications: The practical implications lie in the importance of its results and their impact on organizational trends and decision-makers, including managers and practitioners. The study guides them towards integrating hybrid work models into their operations, adopting policies that support this approach, and taking organizational measures to enhance employee productivity. Additionally, the study highlights the importance of using digital technologies and communication systems, as well as data exchange and analysis, to achieve sustainable improvements in job productivity and overall organizational performance.