Development of a Workplace Training for Veterinary Hospital Technicians and Assistants Following the ADDIE Model

Workplace training gaps for new technicians and staff throughout the veterinary medical education community leave many feeling unsupported and result in challenges with retention, satisfaction, and confidence. Three registered veterinary lead technicians [VLT] teamed up with an instructional developer to design, develop, and implement a blended learning training to meet these needs. Strategies involved a blend of instructional tools, including a learning management system (Moodle) and corresponding workbooks all tied together through use of the instructional design model, ADDIE. The ADDIE Model is an instructional design process widely utilized in multiple fields to develop effective learning content: A = Analyze, D = Design, D = Develop, I = Implement, E = Evaluation. Preliminary data indicate positive outcomes for both trainees and VLTs while we wait on long-term retention tracking.