THE IMPACT OF QUIET QUITTING FACTORS DRIVING EMPLOYEE DISENGAGEMENT POSTPANDEMIC

The COVID-19 pandemic has led to an increase in employee disengagement, commonly referred to as "quiet quitting." This term describes employees who fulfil only the basic requirements of their roles, which can significantly harm organizational performance. This study aims to examine the underlying factors contributing to quiet quitting, its impact on businesses, and potential solutions to mitigate its effects. Adopting a mixed-methods approach, the research integrates a thorough literature review with surveys conducted among managers and HR professionals. The study identifies ineffective leadership as a primary driver of employee disengagement. Statistical analysis is used to explore the relationship between quiet quitting and its contributing factors. The study also evaluates the effectiveness of various engagement strategies, such as recognition programs, in improving employee satisfaction, retention, and overall engagement. The findings offer valuable insights into the root causes of quiet quitting and provide actionable recommendations for organizations to foster a more committed and engaged workforce, ultimately enhancing overall organizational performance.