Real-Time Optimization of Banking Processes using Data Processing and Machine Learning

Optimizing processes in the banking industry is largely responsible for growth, which allows it to become more efficient. As the trend of data generation is increasing in financial institutions, there is a dire requirement for real-time data processing along with machine learning approaches to cater to banking processes most efficiently. It analyses these massive data sets on a rolling basis to produce insights and assist in making informed decisions. The bank can then use this to find inefficiencies quickly, determine where they would be at risk, and if anything should be changed or modified. On the other hand, Machine learning is a way to learn algorithms from data and predictive modules for optimal results based on input parameters/without being directly programmed. Using real-time data processing by machine learning allows banks to constantly diagnose and move changes toward achieving optimal performance. Algorithms can, for instance, detect fraudulent activities in real time, which minimizes losses banks sustain due to fraud. In addition, with machine learning, banks can create tailor-made services for each customer (e.g. personalized investment products or levels of credit risk individually), anticipate the behavior and needs of their customers, and give them just-at-time contentment =). This can improve customer satisfaction and loyalty.

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Publication Details

Published
2024-12-12
DOI
https://doi.org/10.1109/icuis64676.2024.10866745
Citations
1
Primary Topic
Business Process Modeling and Analysis
Type
article
Field-Weighted Citation Impact
0.53
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Real-Time Optimization of Banking Processes using Data Processing and Machine Learning

J. Logeshwaran, Anusha Kondam
1 citations
Business Process Modeling and Analysis
0.53
article

Real-Time Optimization of Banking Processes using Data Processing and Machine Learning

J. Logeshwaran, Anusha Kondam
article en
1 citations

Abstract

Optimizing processes in the banking industry is largely responsible for growth, which allows it to become more efficient. As the trend of data generation is increasing in financial institutions, there is a dire requirement for real-time data processing along with machine learning approaches to cater to banking processes most efficiently. It analyses these massive data sets on a rolling basis to produce insights and assist in making informed decisions. The bank can then use this to find inefficiencies quickly, determine where they would be at risk, and if anything should be changed or modified. On the other hand, Machine learning is a way to learn algorithms from data and predictive modules for optimal results based on input parameters/without being directly programmed. Using real-time data processing by machine learning allows banks to constantly diagnose and move changes toward achieving optimal performance. Algorithms can, for instance, detect fraudulent activities in real time, which minimizes losses banks sustain due to fraud. In addition, with machine learning, banks can create tailor-made services for each customer (e.g. personalized investment products or levels of credit risk individually), anticipate the behavior and needs of their customers, and give them just-at-time contentment =). This can improve customer satisfaction and loyalty.

JPMorgan Chase & Co (United States) (US), Christ University (IN)
Decent work and economic growth
Openalex Percentile: Top 22%
Business Process Modeling and Analysis
0.53
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