The Influence of Social Media Influencers, E-wom and Perceived Quality on Purchase Intention on E-commerce Platforms (A Study of TikTok Shop Among Gen Z Jabodetabek

This study aims to examine “The Effect of Social Media Influencers, E-Wom, and Perceived Quality on Purchase Intention on the E-Commerce Platform (An Examination of TikTok Shop among Gen Z in Jabodetabek)”. The independent variables in this study are Social Media Influencers, E-Wom, and Perceived Quality. While the dependent variable in this study is Purchase Intention. Hypothesis testing in this study uses the PLS or partial Least Square method with SmartPLS 3.0 software. The data collection technique uses a Google Form application questionnaire to collect respondent information. The sample in the study was prospective buyers at TikTok Shop among Gen-Z in Jabodetabek, totaling 92 respondents. The results of the analysis show that Social Media influencers have a significant and positive effect on Purchase Intention. E-Wom has a significant and positive effect on Purchase Intention and Perceived Quality has a significant and positive effect on Purchase Intention.

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Publication Details

Journal
Jurnal Ilmu Manajemen & Ekonomika
Published
2024-12-30
DOI
https://doi.org/10.35384/jime.v17i1.627
Primary Topic
Technology Adoption and User Behaviour
Type
article
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article

The Influence of Social Media Influencers, E-wom and Perceived Quality on Purchase Intention on E-commerce Platforms (A Study of TikTok Shop Among Gen Z Jabodetabek

Deni Wardani, Giofano Cladio
Jurnal Ilmu Manajemen & Ekonomika
Technology Adoption and User Behaviour
article

The Influence of Social Media Influencers, E-wom and Perceived Quality on Purchase Intention on E-commerce Platforms (A Study of TikTok Shop Among Gen Z Jabodetabek

Deni Wardani, Giofano Cladio
article en

Abstract

This study aims to examine “The Effect of Social Media Influencers, E-Wom, and Perceived Quality on Purchase Intention on the E-Commerce Platform (An Examination of TikTok Shop among Gen Z in Jabodetabek)”. The independent variables in this study are Social Media Influencers, E-Wom, and Perceived Quality. While the dependent variable in this study is Purchase Intention. Hypothesis testing in this study uses the PLS or partial Least Square method with SmartPLS 3.0 software. The data collection technique uses a Google Form application questionnaire to collect respondent information. The sample in the study was prospective buyers at TikTok Shop among Gen-Z in Jabodetabek, totaling 92 respondents. The results of the analysis show that Social Media influencers have a significant and positive effect on Purchase Intention. E-Wom has a significant and positive effect on Purchase Intention and Perceived Quality has a significant and positive effect on Purchase Intention.

Jurnal Ilmu Manajemen & EkonomikaVol. 17(1)
Bank Indonesia (ID)
Openalex Percentile: Top 68%
Technology Adoption and User Behaviour
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