Enhancing healthcare waste management: a novel hybrid multi-criteria decision-making method

Purpose Healthcare wastes (HCWs) present substantial environmental and societal risks, including infection and exposure to hazardous substances. The aim of this study is to present a new multi-criteria decision-making (MCDM) method, named the ELECTOR method, for selecting the best healthcare waste disposal method (HCWDM) based on a comprehensive list of criteria. The main research question of this study is: What is the prioritization of HCWDMs considering economic, environmental, technical and social criteria? Design/methodology/approach This research employs a novel hybrid MCDM method to evaluate and select suitable HCWDMs. Initially, a comprehensive set of criteria for assessing and prioritizing HCWDMs is established. Criteria weights are determined using the best-worst method. Subsequently, a hybrid MCDM method is introduced to rank the HCWDMs. Fuzzy numbers are applied to handle qualitative criteria uncertainties. The proposed method is applied to a real-world case study to prioritize HCWDMs. Findings A total of 24 criteria, including two novel criteria (“System process speed” and “System setup speed”), for evaluating and prioritizing the HCWDMs were identified from the literature review and case study analysis. The study showed that the key criteria influencing HCWDM selection were “Operation cost”, “Occupational hazards of human resources”, and “The impact of released substances on health”. Based on the results, the autoclave, encapsulation and hydroclave methods are identified as the most suitable HCWDMs for the studied case, respectively. Originality/value This study introduces a novel hybrid MCDM method tailored for HCWDM selection, enhancing the robustness of the decision-making. The inclusion of innovative criteria and the integration of fuzzy numbers to address qualitative ambiguities strengthen the originality of the findings. Specifically, introducing “System process speed” and “System setup speed” contributes to expanding the criteria landscape in HCWDM research.