ChatGPT and Beyond: Exploring the Responsible Use of Generative AI in the Workplace
Artificial intelligence (AI)-based systems are increasingly pervading most parts of our everyday life. Whether we are shopping online or looking for information at work, providers nowadays rely on AI-based models and seek to provide us with tailored support or guidance. Recently, a novel class of AI-based systems has gained widespread attention around the world. At the latest when Open AI’s ChatGPT reached 100 million users in just over 2 months after launch (by comparison, it took TikTok 9 months, and Instagram 2.5 years to reach this level (Bhaimiya 2023; UBS 2023)), the potential as well as the challenges associated with Generative AI (GenAI) are widely discussed in academia, industry, and the public.
Authors
- Sandra Ohly (ORCID: https://orcid.org/0000-0001-6818-7519)
- Matthias Söllner (ORCID: https://orcid.org/0000-0002-1347-8252)
- Gerhard Schreiber (ORCID: https://orcid.org/0000-0003-1178-1802)
- Domenik Henning Wendt
- Thomas Arnold (ORCID: https://orcid.org/0000-0001-5138-9122)
- Alexander Benlian (ORCID: https://orcid.org/0000-0002-7294-3097)
- Ulrich Bretschneider (ORCID: https://orcid.org/0000-0002-2494-0457)
- Caroline L. Knight (ORCID: https://orcid.org/0000-0002-0970-9687)
- Lena Rudkowski
Institutions
- University of Kassel (DE)
- Goethe University Frankfurt (DE)
- The University of Queensland (AU)
- Helmut Schmidt University (DE)
- Justus-Liebig-Universität Gießen (DE)
- Technische Universität Darmstadt (DE)
- Frankfurt University of Applied Sciences (DE)
Publication Details
- Journal
- Business & Information Systems Engineering
- Published
- 2025-02-12
- DOI
- https://doi.org/10.1007/s12599-025-00932-8
- Citations
- 19
- Primary Topic
- Artificial Intelligence in Healthcare and Education
- Type
- article
- Field-Weighted Citation Impact
- 12.43
Funders
- Universität Kassel