Flood Management Framework for Local Government at Shah Alam, Malaysia

Flood disasters are common events in Malaysia, particularly during the monsoon seasons. Hence, disaster management in Malaysia is based on the framework following “Directive 20” by the National Security Council (MKN). This study gathered qualitative information in Shah Alam Municipality through informal interviews with 20 informants following the quadruple-helix multi-stakeholders model in 2023 for flood disaster management (FDM). Thematic analysis of the qualitative information was conducted following the four main priority of action themes of the Sendai Framework for United Nations Disaster Risk Reduction (2015–2030) using the Taguette software. This study found coordination and inter-agency data sharing are two major issues in Shah Alam that require immediate attention for FDM. Thus, this study suggests improving district-level flood management guidelines, especially the involvement of the National Disaster Management Agency (NADMA). The NADMA should have a close look at the flood management plan, which acts as Malaysia’s main disaster management coordinator, as they are usually the first agency on the scene when a disaster occurs. Hence, to prevent and lessen flood disaster impact, disaster risk preparedness and individual management through customized training are crucial in combining non-structural and structural measures for FDM.