Identification and justification of ways to improve the communicative support of the educational process in higher education institutions using the experience of foreign countries as an example

The article considers current issues of improving the communicative support of the educational process in higher education institutions (HEIs) taking into account the experience of foreign countries. The authors analyze current trends in the development of communications in the educational environment, identify key problems and challenges facing domestic HEIs in this area. Based on a detailed study and generalization of the practices of leading universities, ways to optimize communicative interaction between participants in the educational process are substantiated. Particular attention is paid to the use of innovative technologies, in particular digital platforms, social networks and mobile applications, to build an effective communication infrastructure. The paper offers specific recommendations for improving internal and external communication in HEIs, the formation of an open information space and the development of communicative competence of teachers and students. The problems of effective provision of communicative support of the educational process are described and ways to improve the outlined types of communications are proposed. Innovative teaching methods that contribute to the development of communicative competencies in higher education institutions in the United States are analyzed and ways of implementing the above examples in the educational process of domestic higher education institutions are proposed.