Eminder: Mental Health Companion Bot for Daily Monitoring and Notifications

Anxiety and depression have become increasingly prevalent in the Philippines, especially after the COVID-19 pandemic, with the Department of Health estimating that 3.6 million Filipinos suffer from these issues. [1] Individuals often find it challenging to express their emotions or seek help, leading to challenges in emotional regulation and communication. In response, researchers from Pamantasan ng Lungsod ng Maynila (PLM) developed Eminder: Mental Health Companion Bot for Daily Monitoring and Notification, a mobile application aimed at assessing emotional states and offering support. The study involved 150 respondents who experienced anxiety, stress, and depression and applied the ISO/IEC 25010 standard to evaluate functional suitability, performance efficiency, reliability, and security. Results indicate high ratings across all categories. The mean per category is as follows: 3.99 for functional suitability, 4.02 for performance efficiency, 4.11 for reliability, and 4.04 for security, all rated as “Very Good.” These findings suggest Eminder's potential to enhance emotional well-being. However, the Support Vector Machine (SVM) model used for emotion detection achieved only 48% accuracy, and the decision tree had an accuracy of 50%. Both models misclassify “fear” and “surprise” as other emotions, indicating the need for further improvements.