Supervisor Support on Job Satisfaction and Employee Turnover Intention

This research aims to determine the effect of illegitimate tasks and supervisor support on job satisfaction and turnover intention among PT staff. Sumber Alfaria Trijaya in Tangerang City. Using a type of causality research with a quantitative method approach. The population of this research is PT staff. Sumber Alfaria Trijaya in Tangerang City. The sampling method used was a non-probability sampling method using a purposive sampling technique, with a total sample of 129 Alfamart staff. Data analysis was carried out using SEM-PLS with the help of SmartPLS software. The research results show that illegitimate tasks have no effect on job satisfaction, but have a positive effect on turnover intention. On the other hand, supervisor support has a positive effect on job satisfaction, but has no effect on turnover intention. Apart from that, job satisfaction has a negative effect on turnover intention.

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Publication Details

Journal
Majalah Ilmiah Bijak
Published
2024-09-09
DOI
https://doi.org/10.31334/bijak.v21i2.4116
Primary Topic
Employee Performance and Management
Type
article
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article

Supervisor Support on Job Satisfaction and Employee Turnover Intention

Siti Mariam, Samuel J. Sinaga
Majalah Ilmiah Bijak
Employee Performance and Management
article

Supervisor Support on Job Satisfaction and Employee Turnover Intention

Siti Mariam, Samuel J. Sinaga
article en

Abstract

This research aims to determine the effect of illegitimate tasks and supervisor support on job satisfaction and turnover intention among PT staff. Sumber Alfaria Trijaya in Tangerang City. Using a type of causality research with a quantitative method approach. The population of this research is PT staff. Sumber Alfaria Trijaya in Tangerang City. The sampling method used was a non-probability sampling method using a purposive sampling technique, with a total sample of 129 Alfamart staff. Data analysis was carried out using SEM-PLS with the help of SmartPLS software. The research results show that illegitimate tasks have no effect on job satisfaction, but have a positive effect on turnover intention. On the other hand, supervisor support has a positive effect on job satisfaction, but has no effect on turnover intention. Apart from that, job satisfaction has a negative effect on turnover intention.

Majalah Ilmiah BijakVol. 21(2)
Universitas Esa Unggul (ID)
Openalex Percentile: Top 46%
Employee Performance and Management
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