Problems on using Mobile Payments Applications

Mobile payment applications have transformed financial transactions. They are convenient and efficient but face several challenges that impact the user experience and adoption. Some of the common problems include device incompatibility, limited support for certain currencies, and technical difficulties resulting from poor internet connectivity. Privacy and data security issues, such as fraud risks and data breaches, also discourage trust among users. In addition, accessibility barriers, ranging from geographical restrictions to high transaction costs and usability issues for lesser tech-savvy folks, add to the woes of adoption. Ensuring widespread acceptance and satisfaction through addressing these issues with proper security protocols, improving infrastructures, and focusing more on user-centric design innovation is important.

Authors

Publication Details

Journal
Journal of Information Systems Engineering & Management
Published
2025-01-10
DOI
https://doi.org/10.52783/jisem.v10i8s.1138
Citations
1
Primary Topic
FinTech, Crowdfunding, Digital Finance
Type
article
Field-Weighted Citation Impact
2.28
Controls
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article

Problems on using Mobile Payments Applications

Deepa Paul
1 citations
Journal of Information Systems Engineering & Management
FinTech, Crowdfunding, Digital Finance
2.28
article

Problems on using Mobile Payments Applications

Deepa Paul
article en
1 citations

Abstract

Mobile payment applications have transformed financial transactions. They are convenient and efficient but face several challenges that impact the user experience and adoption. Some of the common problems include device incompatibility, limited support for certain currencies, and technical difficulties resulting from poor internet connectivity. Privacy and data security issues, such as fraud risks and data breaches, also discourage trust among users. In addition, accessibility barriers, ranging from geographical restrictions to high transaction costs and usability issues for lesser tech-savvy folks, add to the woes of adoption. Ensuring widespread acceptance and satisfaction through addressing these issues with proper security protocols, improving infrastructures, and focusing more on user-centric design innovation is important.

Journal of Information Systems Engineering & ManagementVol. 10(8s)
Openalex Percentile: Top 15%
FinTech, Crowdfunding, Digital Finance
2.28
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