Exploring User Experience and the Therapeutic Relationship of Short-Term Avatar-Based Psychotherapy: Qualitative Pilot Study

This pilot study provides valuable insights into the short-term ABP user experience and therapeutic relationship formation. Our findings suggest that ABP has the potential to reduce barriers to therapy through anonymity, ease of access, and potential for self-disclosure, while allowing for meaningful nonverbal communication. The avatar-self-connection emerged as a crucial factor in the effectiveness of ABP, highlighting the importance of avatar customization in enhancing user engagement and therapeutic outcomes. Future research and development in ABP should focus on improving avatar customization options, enhancing the fidelity of nonverbal cues, and investigating the long-term effectiveness of ABP compared with traditional face-to-face therapy.

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Publication Details

Journal
JMIR Human Factors
Published
2025-02-05
DOI
https://doi.org/10.2196/66158
Citations
8
Primary Topic
Digital Mental Health Interventions
Type
article
Field-Weighted Citation Impact
12.35
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article

Exploring User Experience and the Therapeutic Relationship of Short-Term Avatar-Based Psychotherapy: Qualitative Pilot Study

Yu‐Bin Shin, Jeongyun Heo, Eun Kyoung Kang, Chul‐Hyun Cho et al.
8 citations
JMIR Human Factors
Digital Mental Health Interventions
12.35
article

Exploring User Experience and the Therapeutic Relationship of Short-Term Avatar-Based Psychotherapy: Qualitative Pilot Study

Yu‐Bin Shin, Jeongyun Heo, Eun Kyoung Kang, Chul‐Hyun Cho, H Lee, Heon‐Jeong Lee, Chisung Yuh, Byung-Ik Jang
article en
8 citations

Abstract

This pilot study provides valuable insights into the short-term ABP user experience and therapeutic relationship formation. Our findings suggest that ABP has the potential to reduce barriers to therapy through anonymity, ease of access, and potential for self-disclosure, while allowing for meaningful nonverbal communication. The avatar-self-connection emerged as a crucial factor in the effectiveness of ABP, highlighting the importance of avatar customization in enhancing user engagement and therapeutic outcomes. Future research and development in ABP should focus on improving avatar customization options, enhancing the fidelity of nonverbal cues, and investigating the long-term effectiveness of ABP compared with traditional face-to-face therapy.

JMIR Human FactorsVol. 12
Kookmin University (KR), University of Southern California (US), Korea University (KR), Korea University (JP)
Openalex Percentile: Top 1%
Digital Mental Health Interventions
12.35
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Exploring User Experience and the Therapeutic Relationship of Short-Term Avatar-Based Psychotherapy: Qualitative Pilot Study — Yu‐Bin Shin, Jeongyun Heo, et al. · JMIR Human Factors (2025) | TGRS Research Map | TGRS