Assessing the ethical, social and psychological risks of active and passive exoskeletons in the construction industry: trust, productivity and stress levels

Purpose Exoskeletons have the potential to alleviate musculoskeletal disorders (MSDs), increase productivity and ultimately reduce construction project costs, but the concerns about their ethical, social and psychological risks for the construction industry are unknown. This paper investigates these risks and their implications for exoskeleton acceptance. Design/methodology/approach Participants performed masonry tasks without an exoskeleton and with an active and passive exoskeleton. Using descriptive and inferential statistics, ethical, social and psychological risks associated with exoskeletons, as well as their trust levels, were assessed. Objective data were procured to determine stress and productivity levels with and without these exoskeletons, while subjective data included trust and the ethical and social risks of the exoskeletons. Findings The findings show that lack of informed consent and procuring sensitive health data is an important ethical consideration when using active and passive exoskeletons. Regarding social risks, unequal access to exoskeletons, exoskeleton sharing and exoskeleton costs as major concerns. Furthermore, the findings revealed statistical differences between active and passive exoskeletons in terms of certain social risks. The findings show that participants believed in passive exoskeletons more than active exoskeletons. The results also revealed a strong positive relationship between ethical and social risks, and trust levels. The results also indicated that both exoskeletons induce relatively moderate stress levels and enhance productivity, compared to the no exoskeleton condition. Originality/value This study is one of the few empirical investigations in the construction industry on the ethical and social risks associated with exoskeletons, which can facilitate the adoption of exoskeletons for mitigating MSDs in the construction industry.