Exploring the Influence of Sales Performances on Seller's Ethical Behavior at Small Level Businesses in Pakistan
This paper endeavors to examine the impact of sales performance on the ethical behavior of small businesses surviving in Pakistan. A standardized questionnaire was employed to collect data from a sample of 307 respondents, comprising sellers and customers, as part of a quantitative research technique. Correlation, linear regression analysis, and descriptive statistics were used to analyses the data. With a correlation coefficient of 0.737, findings show a significant positive relationship between sellers' ethical behavior and sales performance. This implies that better sales performance is linked to sellers who exhibit higher levels of ethical behavior. Furthermore, ethical behavior accounts for approximately 54.3% of the variance in sales success, as demonstrated by the regression study. This study emphasizes how crucial it is to develop an ethical culture in small businesses and provides useful advice on how owners can improve sales performance by acting morally. Sustained success in the commercial sector can be facilitated by strategies like open and honest communication, treating clients and staff fairly, and upholding moral principles. In the setting of small businesses in Pakistan, this study offers new perspectives into the connection between sales performance and ethical behavior. The study offers useful implications for practitioners, policymakers, and scholars interested in the interface of sales and ethics in commercial markets by stressing the importance of ethical conduct for economic success.
Authors
- Sajjad Ahmad (ORCID: https://orcid.org/0000-0002-6001-5664)
- Muhammad Hasyim Ibnu Abbas (ORCID: https://orcid.org/0000-0002-8133-527X)
- Muhammad Owais
- Muhammad Akram (ORCID: https://orcid.org/0000-0001-5966-8652)
- Muhammad Khalid
Institutions
- University of Karachi (PK)
- Alhamd Islamic University (PK)
- University of Education (PK)
Publication Details
- Journal
- The critical review of social sciences studies
- Published
- 2025-02-06
- DOI
- https://doi.org/10.59075/64bxcs66
- Primary Topic
- Ethics in Business and Education
- Type
- article
- Field-Weighted Citation Impact
- 0.00