An IS Research Agenda on Large Language Models: Development, Applications, and Impacts on Business and Management

Large language models have been advancing very rapidly and are making substantial impacts on all areas of business and management. We review the development of large language models and their applications in business and management, and identify the major issues and challenges faced by both practitioners and researchers. Based on our review, we propose an agenda for information systems researchers on large language models and discuss some of the potential directions for future research. Lastly, we present the articles in the special issue as exemplary research on large language models and discuss their implications.

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Publication Details

Journal
ACM Transactions on Management Information Systems
Published
2025-02-07
DOI
https://doi.org/10.1145/3713032
Citations
3
Primary Topic
Big Data and Business Intelligence
Type
article
Field-Weighted Citation Impact
6.85
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article

An IS Research Agenda on Large Language Models: Development, Applications, and Impacts on Business and Management

Jennifer Xu, Michael Chau
3 citations
ACM Transactions on Management Information Systems
Big Data and Business Intelligence
6.85
article

An IS Research Agenda on Large Language Models: Development, Applications, and Impacts on Business and Management

Jennifer Xu, Michael Chau
article en
3 citations

Abstract

Large language models have been advancing very rapidly and are making substantial impacts on all areas of business and management. We review the development of large language models and their applications in business and management, and identify the major issues and challenges faced by both practitioners and researchers. Based on our review, we propose an agenda for information systems researchers on large language models and discuss some of the potential directions for future research. Lastly, we present the articles in the special issue as exemplary research on large language models and discuss their implications.

ACM Transactions on Management Information SystemsVol. 16(1)
Bentley University (US), University of Hong Kong (HK)
Openalex Percentile: Top 4%
Big Data and Business Intelligence
6.85
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