The many questions concerning technology: Implications for tourism, hospitality, events and leisure research

Heidegger offers a philosophical perspective on technology that challenges us to engage with the essence of technology instead of adopting instrumentalist views of technology as collections of technological artifacts or tools. He warns that such a view on technology enframes how we relate to technology, and colors what we see and value in potentially dangerous ways. In reflecting on information and communication technology-related research in tourism, hospitality, events and leisure, this paper reveals that existing research rarely engages with technology in deep and critical ways. As a result, many research questions concerning technology in the field remain unasked or inadequately formulated. Building on Heidegger's philosophy of technology and bringing in additional philosophical streams of thought, this paper seeks to re-orient and widen technology research. It does so by drafting a preliminary research agenda that provides examples of the kind of questioning from which technology-related research might benefit.

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Publication Details

Journal
Journal of Hospitality and Tourism Management
Published
2025-02-06
DOI
https://doi.org/10.1016/j.jhtm.2025.01.016
Citations
2
Primary Topic
Digital Marketing and Social Media
Type
article
Field-Weighted Citation Impact
8.40
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article

The many questions concerning technology: Implications for tourism, hospitality, events and leisure research

Ulrike Gretzel
2 citations
Journal of Hospitality and Tourism Management
Digital Marketing and Social Media
8.40
article

The many questions concerning technology: Implications for tourism, hospitality, events and leisure research

Ulrike Gretzel
article en
2 citations

Abstract

Heidegger offers a philosophical perspective on technology that challenges us to engage with the essence of technology instead of adopting instrumentalist views of technology as collections of technological artifacts or tools. He warns that such a view on technology enframes how we relate to technology, and colors what we see and value in potentially dangerous ways. In reflecting on information and communication technology-related research in tourism, hospitality, events and leisure, this paper reveals that existing research rarely engages with technology in deep and critical ways. As a result, many research questions concerning technology in the field remain unasked or inadequately formulated. Building on Heidegger's philosophy of technology and bringing in additional philosophical streams of thought, this paper seeks to re-orient and widen technology research. It does so by drafting a preliminary research agenda that provides examples of the kind of questioning from which technology-related research might benefit.

Journal of Hospitality and Tourism ManagementVol. 62
IMC University of Applied Sciences Krems (AT), Universitätsklinikum Krems (AT)
Decent work and economic growth
Openalex Percentile: Top 4%
Digital Marketing and Social Media
8.40
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The many questions concerning technology: Implications for tourism, hospitality, events and leisure research — Ulrike Gretzel · Journal of Hospitality and Tourism Management (2025) | TGRS Research Map | TGRS