Language, Tone and Timing: The Subtle Skills of Appreciative Facilitation

‘What is going well?’ may seem like a simple question, but making it truly resonate often requires more than knowing Appreciative Inquiry’s 5D cycle. When interests clash, or not everyone is open to an appreciative approach, subtle skills play a decisive role in making Appreciative Inquiry work. In this article we explore how language, tone and timing can make all the difference in your process facilitation.